Graydon UK conducted a survey amongst those working in Credit Management departments in a business-to-business environment - which came up with some alarming results. The study found that one in three respondents (36%) had personally received a credit application from a business wanting to obtain goods and/or services from them fraudulently.
The results also showed that a similar percentage (29%) believed that the problem of fraud was getting worse compared to the previous year; and would continue to remain a growing problem. Only 6% of those surveyed thought that the problem was reducing.
Graydon UK also undertook more detailed interviews with some of the survey respondents and corporate identity theft was highlighted as a key factor in many of the cases reported.
In one example, the sales department of a company received an order for 100 monitors to be delivered to a business address. As is normal practice, the sales staff then ran a credit check on the company through Graydon UK and found that the company had a credit limit of approximately £20,000. The order was then processed even though the actual delivery address on the application form was not the same as the address on the credit report and the sales staff did not request a signed copy of a company purchase order.
The company then discovered that the delivery address given had been hired for the day by an individual, and was not the address listed on the Graydon UK credit report. When delivery took place the individual who had ordered the monitors was not on site to receive the monitors, but returned later that day with a van to collect the monitors. He was not seen again. It would appear that this individual had successfully stolen the good name and creditworthiness of another company and borrowed its identity for a day to commit a crime.
There are many simple protective steps companies can take to guard against corporate identity theft. For example, company purchase orders should always be obtained, and any orders over a particular amount can only be delivered to the address shown on a bona fide credit report, unless one of the sales staff meets with the company. Watch out too for delivery addresses that look like residential addresses, mobile phone numbers and non business type e-mail addresses on credit application forms.
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