CR Software Releases Enhanced Customer Portal

CR Software, Inc. (CRS), the leading collections solutions provider for collection agencies and corporate debt recovery departments, announces today a major upgrade to its CRS Customer Portal.

The Customer Portal provides customers with a resource to keep them abreast of the latest developments at CR Software and is a free tool available to ALL CRS customers. It is informative, beneficial and simple to use. Here are just some of the features offered:

• New Software Release Updates
• Integrated Vendor News
• New Software Module Announcements
• Upcoming Events
• ALL user Documentation
• Ability to submit Programming Requests
• Ability to submit Enhancement Requests
• Ability to submit Support Requests
• Listing of all open and closed Support Cases, including the ability to search for specific cases
• Ever growing FAQ library
• Up to date “issues” listing along with solutions

“The CRS Customer Portal is a useful tool for our customers,” explains Edz Sturans, President of CR Software. “It serves as another means of communication between CR Software and our clients. It allows for off-hours communication with Support and programming staff. It is a user friendly, comprehensive repository of information to help our clients use self help and self training methods to improve their business.”

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